Bowling and Games Host Uptown Alley - Surprise AZ

Bowling and Games Host

Full Time • Uptown Alley - Surprise AZ
Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose:
The role purpose of a bowling and games host/hostess at Uptown Alley is to ensure that guests have an enjoyable and memorable experience while participating in various activities such as bowling, arcade games, laser tag, and other attractions offered at the facility. 
 
Key Responsibilities:
  • Strategic and Financial Responsibilities
    • Sales and Promotion
  • Operational Responsibilities
    • Attraction Management
    • Lane Assignment and Game Management
    • Cleaning and Maintenance
  • Customer Service Responsibilities
    • Guest Interaction
    • Customer Service
    • Teamwork and Collaboration
Education & Qualifications:
  • Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
  • High School Diploma or Equivalent
  • Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment 
Experience:
  • Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
  • Customer Service Skills
  • Communication Skills
    Organizational Skills
  • Desirable - Problem-Solving Skills
  • Technological Proficiency
    • Guest Management Systems
    • Desirable - POS Systems
Personal Qualities:
  • Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. 
Languages:
  • English
Department: Operations
Location: On-Site
Travel Required: No
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/AGM
Collaborates With: Management team, Administrative support
Supports & Engages With: FOH, BOH
Compensation: $15.00 per hour




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Benefits & Perks

Medical Benefits
At Uptown Alley we provide medical benefits to all Full-Time employees after 60 days of service.
Dental Benefits
At Uptown Alley we provide vision and dental benefits to all full-time employees after 60 days of service.
Retirement Benefits
We provide either a 401k with a company match, or a Roth IRA to all full-time employee after 6 months of service.
Generous PTO and Sick Time
All employees starting accruing on their first day of employment.
Learning & Development
Comprehensive Job Training and Upskilling.