- Fun and Exciting Work Environment
- Culture & Community - engaging team events, monthly team recognition
- 401k, Roth IRA
- Financial Security - competitive salary, incentive bonus structure
- Generous Paid Time Off Policies
- Work-Life Balance - Flexible working schedule
- Paid Parental Leave
- Health & Wellbeing - company sponsored health and vision insurance
- Professional Development
As the Kitchen Manager at Uptown Alley, you will be the driving force behind delivering exceptional dining experiences that complement our entertainment offerings. Your primary role is to oversee the daily operations of the kitchen, ensuring that high standards of food quality, safety, and customer service are consistently met. You will lead and inspire a team of kitchen staff, manage inventory and supplies efficiently, and collaborate with other departments to enhance the overall guest experience. Your leadership and organizational skills will be crucial in creating a vibrant, efficient kitchen environment that supports Uptown Alley's mission of providing fun and memorable experiences for families and promoting the culinary experience a guest can have at Uptown Alley.
Key Responsibilities:
- Strategic and Financial Management
- The Kitchen Manager is involved in menu costing and pricing to ensure that menu items are priced appropriately to cover costs and generate profit margins. They analyze food costs, monitor pricing trends, and make adjustments as needed to maintain profitability.
- Managing inventory levels and controlling food costs are essential for profitability. The Kitchen Manager monitors inventory levels, orders supplies, and minimizes waste to optimize cost efficiency while maintaining quality standards.
- Operational Management
- Overseeing the day-to-day operations of the kitchen, the Kitchen Manager ensures that all tasks are carried out efficiently and effectively. This includes supervising kitchen staff, coordinating food preparation and cooking, and maintaining a clean and organized workspace.
- Ensuring compliance with health and safety regulations is a top priority. The Kitchen Manager maintains a safe and sanitary kitchen environment, implements food safety protocols, and conducts regular inspections to uphold health and safety standards.
- The Kitchen Manager is responsible for menu assisting in innovation and creating special dishes or promotions to attract guests and enhance the dining experience. They stay updated on culinary trends, incorporate seasonal ingredients, and plan special events or themed menus to create excitement and variety.
- The Kitchen Manager is responsible for creating and developing menus that align with the entertainment center's theme, target audience, and overall concept. They design menus that offer a variety of options to cater to different tastes and dietary preferences.
- Ensuring high-quality food is served to guests is paramount. The KM maintains strict standards for food quality, freshness, and presentation. They oversee food preparation, cooking techniques, and plating to ensure that dishes are visually appealing and delicious.
- Staff Management
- The Kitchen Manager trains and mentors kitchen staff, including cooks, sous chefs, and kitchen assistants. They provide guidance on culinary techniques, food safety practices, and sanitation standards to ensure a high level of professionalism and competence among the team.
- The Kitchen Manager is also tasked with creating weekly schedules for the kitchen and BOH staff.
- Customer Service
- The KM plays a crucial role in guest satisfaction by delivering high-quality food and exceptional dining experiences. They gather feedback from guests, address any concerns or complaints promptly, and strive to exceed guest expectations through excellent food and service.
- Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling.
- 5-7 years of experience working in professional kitchens, preferably in a leadership or supervisory role.
- Desirable - Completing an apprenticeship or culinary training program.
- Desirable - A degree or diploma in culinary arts, culinary management, or a related field
- A KM should have a strong culinary background with experience working in professional kitchens.
- Experience in supervising a team of cooks, sous chefs, and kitchen assistants is valuable.
- Experience implementing food safety protocols, conducting inspections, and training staff on hygiene standards is essential.
- Desirable - Previous experience in a high volume restaurant.
- Advanced culinary skills, including proficiency in cooking techniques, food preparation methods, and recipe execution across various cuisines and menu styles
- Kitchen Management- strong communication skills
- Menu costing and pricing
- Desirable - Basic financial analysis and budget management
- Desirable - Familiarity with the latest culinary trends
- Technological Proficiency
- Intermediate skills with Microsoft office, basic payroll and HRIS platform understanding
- Expert level understanding of the CRM system
- Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
- English
- Desirable - Spanish
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager/Director of Operations/Director of Culinary Operations
Collaborates With: Management team, Administrative support
Supports & Engages With: Junior Managers, FOH, BOH
Why Work Here?
Welcome to Uptown Alley - Strike Up the Fun!
At Uptown Alley, we're more than just a place for entertainment; we're the ultimate destination for families, friends, and fun-seekers of all ages.With venues in Richmond, VA, Manassas VA, and Surprise AZ, we are proud to offer a one-of-a-kind experience that combines excitement, laughter, and unforgettable memories.
Our Mission: Our mission is simple yet profound - to create moments of joy and connection for everyone who walks through our doors. Whether it's a child's first time bowling, a family bonding over one of our many arcade games, or friends getting together and enjoying our amazing food, full bar, and live music, we strive to “strike up the fun” and make ever visit memorable.
Unparalleled Attractions: Step into our world and be amazed by our array of attractions designed to delight and thrill. From our world class bowling lanes, to interactive games and challenges, there's something for everyone here. Whether you're a gamer, or a fan of classic family fun, you'll find it all under our roof.
Family-Friendly Environment: We believe in creating a welcoming and family-friendly environment where laughter fills the air and smiles are contagious. Our center is designed with families in mind, offering safe and clean facilities where parents can relax and enjoy quality time with their loved ones.
Exceptional Service: At Uptown Alley, customer satisfaction is our top priority. Our dedicated team of staff is committed to providing exceptional service and ensuring that every guest leaves with a smile on their face. From helping you plan the perfect birthday party to making sure your visit runs smoothly, we're here to exceed your expectations.
Community Hub: Beyond being a place for entertainment, we're proud to be a vibrant hub for the community. Whether it's hosting special events, supporting local charities, or partnering with schools for educational programs, we believe in giving back and making a positive impact in the neighborhoods we serve.
Come Strike Up the Fun! : Whether you're a local resident looking for a weekend adventure, a tourist seeking excitement, or a group planning a memorable outing, we invite you to experience the magic of Uptown Alley. Join us and create lifelong memories with those who matter most.
Ready to embark on your next adventure?
Join Our Family: Why Work for Uptown Alley
At Uptown Alley, we're not just about fun and games; we're about creating unforgettable experiences for families and friends, and our team members. Here's why you should consider being a part of our team:
- Fun-Filled Environment: At the heart of Uptown Alley is joy and laughter. As a team member, you'll be immersed in an atmosphere where every day feels like a celebration. From hosting birthday parties to facilitating exciting activities, or even watching someone bowl their first strike, your role at Uptown Alley will be to spread the fun!
- Opportunity for Growth: We believe in nurturing talent and fostering growth. Whether you're starting your career or looking to advance, we offer training programs and development opportunities to help you reach your full potential. From entry-level positions to management roles, there's room for everyone to grow with us.
- Diverse Team Culture: We celebrate diversity and believe in the strength of a team with varied backgrounds and perspectives. Joining us means becoming a part of a vibrant community where inclusivity is not just a buzzword but a way of life.
- Impactful Work: Every interaction with our guests matters. Whether you're helping a child conquer their fear of bowling without bumpers or ensuring families have a seamless experience, your contributions directly impact the memories they'll cherish for years to come.
- Flexible Schedules: We understand the importance of work-life balance. That's why we offer flexible schedules to accommodate your needs. Whether you're a student, a parent, or simply someone with diverse interests, we believe in making work fit into your life, not the other way around.
- Perks and Benefits: In addition to competitive wages, we offer a range of perks and benefits to our team members. From discounts on our attractions to healthcare coverage, we strive to take care of our employees like they're part of our own family.
Join us at Uptown Alley and become a part of something truly special. Together, let's create moments of joy and build memories that last a lifetime.
Ready to strike up the fun? Explore our current job openings and start your journey with us today!
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